Customer Service Policy

1. Shipping Policy

All orders will be processed and shipped within 1-3 days after the order is placed. The estimated delivery time is 6-12 days from the date of shipment, and the delivery progress can be tracked through the order details page.

2. Shipping Fee & Customs Duty Policy

All products enjoy free worldwide shipping, with no shipping fees required for customers. We will bear all related customs duties and other additional fees incurred during the transportation process. Customers do not need to bear any extra costs other than the product price.

3. Return & Refund Policy

We offer a flexible return policy. Customers can return any product within 60 days of receipt. After we receive and verify the returned product, we will process the refund within 5-10 days. The refund will be returned to the original payment method used for the order.

4. Currency Policy

All transactions on the website are conducted in USD (United States Dollar) to ensure a simple and consistent shopping experience for all customers.

5. Contact Information

For any questions, concerns, or assistance needed, please contact us through the Contact Us page on the website. Our customer service team will respond to your inquiries in a timely manner and provide professional support.

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